{"id":432,"date":"2026-02-25T16:22:15","date_gmt":"2026-02-25T16:22:15","guid":{"rendered":"https:\/\/safeavon.org.uk\/?p=432"},"modified":"2026-02-25T16:22:15","modified_gmt":"2026-02-25T16:22:15","slug":"2024-csos-that-fell-below-the-90-reporting-requirement","status":"publish","type":"post","link":"https:\/\/safeavon.org.uk\/?p=432","title":{"rendered":"2024 CSO&#8217;s that  fell below the 90% reporting requirement"},"content":{"rendered":"<p><span style=\"color: #555555;\"><span style=\"font-family: Abadi, sans-serif;\">I made the enquiry (<\/span><\/span><span style=\"color: #555555;\"><span style=\"font-family: Abadi, sans-serif;\">Case: ENQ2025\/40715) <\/span><\/span><span style=\"color: #555555;\"><span style=\"font-family: Abadi, sans-serif;\">below on the 9th November and received the following responses below on the 8th December, my enquiry<\/span><\/span><span style=\"color: #555555;\"><span style=\"font-family: Abadi, sans-serif;\">,\u00a0<\/span><\/span><\/p>\n<p>\u201c<span style=\"font-family: Abadi, sans-serif;\">At what percentage level does the EA require water companies to report their spills for a full year?\u201d\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"color: #153d63;\"><span style=\"font-family: Abadi, sans-serif;\">The current Environment Agency expectation for Water Companies is to report for a minimum of 90% of the calendar year.\u00a0<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"color: #e64c4c;\">\u201c<\/span><span style=\"font-family: Abadi, sans-serif;\">If there is a required reporting level, what action does the EA take when the water companies report below this level?\u201d\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"color: #153d63;\"><span style=\"font-family: Abadi, sans-serif;\">The Environment Agency would require a primary reason for not meeting the required 90% reporting threshold as well as any actions they have taken or are going to take to resolve the issue. For the example of Lower Lode Tewkesbury WWTW (2024 Data) the reported issue was sensor failure which was rectified in January 2025.<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"color: #555555;\">\u00a0<\/span><span style=\"color: #555555;\"><span style=\"font-family: Abadi, sans-serif;\"><b>My follow up question was; <\/b><\/span><\/span><span style=\"color: #555555;\"><span style=\"font-family: Abadi, sans-serif;\">The following % of spills on the Avon were recorded in <\/span><\/span><span style=\"color: #555555;\"><span style=\"font-family: Abadi, sans-serif;\"><b>2024<\/b><\/span><\/span><span style=\"color: #555555;\"><span style=\"font-family: Abadi, sans-serif;\"> (which must be a breach of the facility p<\/span><\/span><span style=\"color: #555555;\"><span style=\"font-family: Abadi, sans-serif;\">ermit),<\/span><\/span><\/p>\n<p><span style=\"color: #555555;\">\u00a0<\/span><span style=\"font-family: Abadi, sans-serif; color: #555555;\">Welford on Avon Boat Lane 68%\u00a0\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"color: #555555;\"><span style=\"font-family: Abadi, sans-serif;\">Bidford on Avon Treatment works 81%<\/span><\/span><\/li>\n<li><span style=\"color: #555555;\"><span style=\"font-family: Abadi, sans-serif;\">Evesham Hampton Syphon 63%<\/span><\/span><\/li>\n<li><span style=\"color: #555555;\"><span style=\"font-family: Abadi, sans-serif;\">Defford 73%<\/span><\/span><\/li>\n<li><span style=\"color: #555555;\"><span style=\"font-family: Abadi, sans-serif;\">Tewkesbury Lower Lode treatment works 44%<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"color: #555555;\"><span style=\"font-family: Abadi, sans-serif;\">Can you tell me what action has been taken in relation to these breaches?<\/span><\/span><\/p>\n<p><span style=\"font-family: Times New Roman, serif;\"><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\"><u><b>River Avon<\/b><\/u><\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Times New Roman, serif;\"><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\">Welford on Avon 68% \u2013 Boat Lane (TSC4064): Reason for &lt;90% reporting was a sensor failure\/issue which was resolved in July 2024.<\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Times New Roman, serif;\"><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\">Bidford on Avon STW 81% (S\/13\/25360\/R): Reason for &lt;90% reporting was an installation set-up\/design issue, the action to resolve this is marked as scheduled within the submission. <\/span><\/span><span style=\"color: #ee0000;\"><span style=\"font-family: Abadi, sans-serif;\">A request to Severn Trent Water has been made on 09\/01\/26 to verify this has been resolved<\/span><\/span><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\">.<\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Times New Roman, serif;\"><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\">Evesham Hampton Syphon 63% (S\/17\/21990\/O): Reason for &lt;90% was a telemetry or data archiving failure\/issue which was resolved in December 2024. <\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Times New Roman, serif;\"><span style=\"color: #ee0000;\"><span style=\"font-family: Abadi, sans-serif;\">4 months of no data before it could be resolved? <\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Times New Roman, serif;\"><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\">Defford Village STW 73% (S\/19\/25866\/R): Reason for <\/span><\/span><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\">&lt;90% reporting was an installation <\/span><\/span><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\">set-up\/design issue which was resolved in August 2024. <\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Times New Roman, serif;\"><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\">Tewkesbury Lower Lode STW 44% (S\/17\/26480\/R): Reason for &lt;<\/span><\/span><span style=\"color: #153d63;\"><span style=\"font-family: Abadi, sans-serif;\">90% reporting was a sensor failure\/issue which was resolved in January 2025. <\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Times New Roman, serif;\"><span style=\"color: #ee0000;\"><span style=\"font-family: Abadi, sans-serif;\">7 months of no data before a sensor could be resolved?<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\">The following % of spills on the Avon were recorded in 2024 (which must be a breach of the facility p<\/span><\/span><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\">ermit),<\/span><\/span><\/p>\n<p><span style=\"color: #ee0000;\">\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\"><span style=\"font-family: Abadi, sans-serif;\">River Isbourne; Winchcombe STW 53% \u00a0<\/span><\/span><span style=\"color: #555555;\"><span style=\"font-family: Abadi, sans-serif;\">\u00a0<\/span><\/span><\/li>\n<li><span style=\"color: #000000;\"><span style=\"font-family: Abadi, sans-serif;\">River Stour; Mill Lane PS <\/span><\/span><span style=\"color: #555555;\"><span style=\"font-family: Abadi, sans-serif;\">Halford<\/span><\/span><span style=\"color: #000000;\"><span style=\"font-family: Abadi, sans-serif;\"> 86%\u00a0<\/span><\/span><\/li>\n<li><span style=\"color: #000000;\"><span style=\"font-family: Abadi, sans-serif;\">River Stour; Cherington 80%<\/span><\/span><span style=\"color: #555555;\"><span style=\"font-family: Abadi, sans-serif;\">\u00a0<\/span><\/span><\/li>\n<li><span style=\"color: #000000;\"><span style=\"font-family: Abadi, sans-serif;\">Bow Brook; Defford Village STW 73%<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Times New Roman, serif;\"><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\"><u>River Isbourne; Winchcombe STW 53% (S\/18\/26092\/R) <\/u><\/span><\/span><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\"><u><b>53%<\/b><\/u><\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Times New Roman, serif;\"><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\">Primary reason &lt;90% was a telemetry or data archiving failure\/issue, <\/span><\/span><span style=\"color: #ee0000;\"><span style=\"font-family: Abadi, sans-serif;\">the action for this has not been provided and is subject to an ongoing investigation, this will be reviewed following the 2025 data publication.<\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Times New Roman, serif;\"><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\"><u>River Stour; Mill Lane PS Halford 86% (S\/14\/12195\/O)\u00a0<\/u><\/span><\/span><\/span> <span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\"><u><b>86%<\/b><\/u><\/span><\/span><b> <\/b><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\"><u>\u00a0<\/u><\/span><\/span><\/p>\n<p><span style=\"font-family: Times New Roman, serif;\"><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\">Primary reason &lt;90% was sensor failure, this was resolved in April 2024. \u00a0<\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Times New Roman, serif;\"><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\"><u>River Stour; Cherington 80% (S\/14\/26294\/R) <\/u><\/span><\/span><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\"><u><b>80%<\/b><\/u><\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Times New Roman, serif;\"><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\">Primary reason &lt;90% was sensor failure, this was resolved in January 2025. \u00a0<\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Times New Roman, serif;\"><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\"><u>Bow Brook; Defford Village STW 73% (S\/19\/25866\/R) <\/u><\/span><\/span><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\"><u><b>73%<\/b><\/u><\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Times New Roman, serif;\"><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\">Primary reason &lt;90% was sensor failure, this was resolved in August 2024.<\/span><\/span><\/span><\/p>\n<p><span style=\"font-family: Times New Roman, serif;\"><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\">Please refer to the <\/span><\/span><span style=\"color: #0000ff;\"><u><a href=\"https:\/\/www.nationalarchives.gov.uk\/doc\/open-government-licence\/version\/3\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\">Open Government Licence<\/span><\/span><\/a><\/u><\/span><span style=\"color: #002060;\"><span style=\"font-family: Abadi, sans-serif;\"> which explains the permitted use of this information.<\/span><\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I made the enquiry (Case: ENQ2025\/40715) below on the 9th November and received the following responses below on the 8th December, my enquiry,\u00a0 \u201cAt what percentage level does the EA require water companies to report their spills for a full year?\u201d\u00a0 The current Environment Agency expectation for Water Companies is to report for a minimum<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,15,14],"tags":[],"class_list":["post-432","post","type-post","status-publish","format-standard","hentry","category-pollution","category-sewage","category-water-companies"],"_links":{"self":[{"href":"https:\/\/safeavon.org.uk\/index.php?rest_route=\/wp\/v2\/posts\/432","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/safeavon.org.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/safeavon.org.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/safeavon.org.uk\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/safeavon.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=432"}],"version-history":[{"count":3,"href":"https:\/\/safeavon.org.uk\/index.php?rest_route=\/wp\/v2\/posts\/432\/revisions"}],"predecessor-version":[{"id":436,"href":"https:\/\/safeavon.org.uk\/index.php?rest_route=\/wp\/v2\/posts\/432\/revisions\/436"}],"wp:attachment":[{"href":"https:\/\/safeavon.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=432"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/safeavon.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=432"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/safeavon.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=432"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}